Importing JIRA from server to cloud error: Site administration has been locked on this Cloud site by Atlassian.

[Jason Herz]

I pulled the backups of my server instance and uploaded them all according to the JIRA documentation https://confluence.atlassian.com/display/CLOUDKB/Migrating+from+JIRA+Server+to+JIRA+Cloud and after all was complete I went to update a few users and got the following message: 

Screenshot_1.png

Is there a way to get around this, seeing as my import has obviously been completed?

[teilor_soares]

There is not much we can help you with here on Answers, which is a open forum, so I would recommend you to create a support ticket in http://support.atlassian.com/ to get help from our support engineers.

Cheers!
Teilor