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Importing complete project

Klawd January 7, 2019

When importing a project from another Jira server (both servers are 7.13; source is on linux, target is on windows), I receive the following error:

 

INFO 16:43:12,668 Project Import: Validation errors were found. The import cannot continue.
ERROR 16:43:12,668 The custom field 'Epic Status' requires option 'To Do' for the import but it does not exist in the current JIRA instance.

 

Any guidance is appreciated.

3 answers

1 vote
Alexey Matveev
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January 7, 2019

Hello,

Could you have a look at the destination server, if the Epic Status field has the To Do option?

Klawd January 7, 2019

how do I check that?

Alexey Matveev
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January 7, 2019

Go to the sever where you import issues. Then cog item -> issues -> custom fields.

Find the Epic Status field, three dots -> View.

Klawd January 7, 2019

The custom field is locked and I don't have the option to configure.

Sid
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January 7, 2019
Klawd January 7, 2019

Thanks, that worked the process was pretty much painless.

Well, appreciated.

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Klawd January 7, 2019

Thanks for the info.

Much appreciated

0 votes
Sid
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January 7, 2019

hi @Klawd,

Before you import the project, you need to make sure all you project dependencies like custom fields/plugins are available in the destination server for the successful import 

https://confluence.atlassian.com/adminjiraserver073/restoring-a-project-from-backup-861253833.html

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