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Impossibility to log work

Frédéric Beauchamp
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April 3, 2018

I used to log my work on a project, but for two days, i have a message that i need to have an autorisation to log my work. I didn't change anything in the project settings. Time tracking is on and permissions are OK.

Any idea ?

Is there a page where i can find detailed explanations of JIRA messages ?

Thanks

 

1 answer

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Meg Holbrook
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April 3, 2018

Good morning,

I know you said permissions are OK, but did you check the permission helper just to be extra sure? A while back I had a similar issue, and I thought everything was good, but there was just a small tweak that needed to be made. 

 

Does anyone else have access to the administration for that project?

Frédéric Beauchamp
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I'm New Here
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April 5, 2018

Hi Meg,

 

The permission helper seems to be correctly configure. So i change it in the "project role" and now it works.

Thanks

Meg Holbrook
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April 9, 2018

Glad you were able to figure this out!

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