Impossible to complete the Sprint

[Andranik Ghalechyan]

Dear Community,

I want to complete sprint but button is not available.

I have checked board source project's permission scheme.
In Manage Sprint and Start/Complete Sprint users are added (they have administrator role in project).

BUT board source project is Service Management project.

P.S. I as Jira admin have available button to complete sprint.

Please help me to understand the issue.

[Vikrant Yadav]

Hi @Andranik Ghalechyan It seems that Sprint is overdue ( currentDate > Sprint End Date )  that's user not getting option to Complete sprint. Kindly check Sprint End Date. 

[Alex G]

Exactly, check all the subtasks. If a child isn't finished you won't be able to complete the sprint. 

[Andranik Ghalechyan]

I have checked.
But as Jira Admin I have permission to complete. Other users can not.

[Dick]

Sub-tasks should be all done :)

[Andranik Ghalechyan]

Thanks for support. Unfortunately it does not help )))
Jira Admin has permission but projects admin can not ))

[Dick]

You can have permissions in spades, but if the sprint items are not completely done (including the sub-tasks), you're not allowed to stop the sprint. This is by design.

[Fazila Ashraf]

Hi @Andranik Ghalechyan 

How many projects are in the board's scope? 

[Andranik Ghalechyan]

Only one.
Also I have check.
The users have both jira_software and jira_service_management products permissions