In Jira Create branch but "Create branch link expired" Error

[김준태]

I am trying to create a branch in our project through Jira. It was working well until now, but suddenly from today, it doesn't work due to this error. What could be the problem??

[Markus Fredén]

Hi @김준태 ,

The error message "Create branch link expired" typically indicates that the link or token used to create a branch in Jira has expired. This can happen if there is a timeout or an issue with the authentication mechanism.

To resolve this issue, you can try the following steps:

1. Refresh the page: Sometimes, a simple page refresh can resolve temporary issues. Try refreshing the page and then attempt to create the branch again.
2. Clear browser cache: Clearing your browser's cache can help eliminate any cached data that may be causing conflicts. After clearing the cache, try creating the branch again.
3. Check authentication: Ensure that you are logged in to Jira with the appropriate credentials and that your account has the necessary permissions to create branches.
4. Verify application links: If your Jira instance is integrated with other applications, such as Bitbucket or Git, ensure that the application links are properly set up and functioning correctly. Sometimes, expired links or misconfigurations can cause issues with branch creation.
5. Check Jira and application versions: Ensure that your Jira instance and any integrated applications are up to date. Incompatibilities between versions can lead to unexpected errors.
6. Contact your Jira administrator: If the issue persists, it may be necessary to reach out to your Jira administrator or support team. They can investigate the problem further and provide more specific assistance based on your organization's setup.

I hope this helps!

/Markus