Inactive users are still getting JIRA email notifications

[Sam Newman]

I am using JIRA Cloud.

I removed JIRA access from a group of users that are no longer on the project. 

They still receive email notifications when issues they created, are "watching", etc. are updated. 

How do I stop email notifications from going to inactive users?

thanks,

-Sam

[Mauro Badii]

It looks like this problem is reported under https://jira.atlassian.com/browse/JRA-23462

Maybe this helps:

https://confluence.atlassian.com/display/JIRAKB/Deleting+other+users'+filters+and+subscriptions

Cheers

[Sam Newman]

Hello Mauro, The don't have Application Access. I looked into it more and they are only receiving emails from Filter subscriptions. All the notifications from issues being updated are not being sent. my mistake. So, is there a way to make sure Filter subscription emails are not sent to users that do not have Application Access? -SN

[Mauro Badii]

Is it "inactive" as they don't have "Application Access" to JIRA or just project access?