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Incoming Mail server warning 'basic authentication'

Gary L Smith
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January 18, 2022

Jira server v8.19.0

  • I have configured SSL
  • I have enabled OAuth 2 integration, the test is successful
  • I have configured my Incoming Mail Servers to use the OAuth authentication method, I have run the 'Authorize', the test is successful

yet I am still seeing the warning banner regarding Basic Authentication

"One or more mail servers use basic authentication. This method is planned to be deprecated by Microsoft and Google. Update the authentication method to OAuth 2.0 for Jira to create issues based on received mail. Learn more"

1 answer

0 votes
Artur Moura
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 14, 2022

Hi @Gary L Smith

Since you don’t have any server with basic authentication configured, this message should be safely ignored.

You may find more details on this opened BUG https://jira.atlassian.com/browse/JRASERVER-71893.

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