Install Jira Core, Software, and Jira Service Desk with one DB

[Regg Person]

My management is considering purchasing Jira Core, Jira Software (JS) and Jira Service Desk (JSD). We are placing JS and JSD on the same Linux server interfacing with a single MS SQL database (jiradb).

Is this a good plan. Are there any complications we can expect? Or should they be on separate Linux servers connecting to separated SQL databases (jiradb & jirasddb)?

[Bastian Stehmann]

Hi @Regg Person,

there may be reasons to have JS and JSD on different servers, for example if you want to make the customerportal available to the public (then JSD will be be too as it is connected) and JS should not be available.

But if there are no such reasons, then it works perferctly fine to have them both on the same server (and at least, in the same Jira instance and one database). If you have them both in the same Jira instance, you only have to install JS for example and can add the JSD-only function by uploading a so-called .obr-file. In that case, you need to configure many parts only once and the configuration is used for JS and JSD.

Another benefit is, that you can very simple interact between JS and JSD Projects like linking issues etc.