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Installed plug in spins

Mitch Brazer
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March 16, 2020

i installed the plug in and it worked. I am on VPN and the it connects, but just spins

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Kurt Klinner
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March 16, 2020

@Mitch Brazer 

 

Hi Mitch

welcome to the community. 

Which plugin are you referring to? Does it work without the VPN connection? Does it need any kind of access to external services that might not be reachable out of the VPN network

 

Cheers

Kurt

Mitch Brazer
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 16, 2020

it is the Jira cloud plug in for excel. It worked when I was local. But says it has connected, and then spins when i am on VPN , I am not able to get back in the office to test local.

 

I can get to jira from Teams and also the internet

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