Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Installer fails on Windows 10 Home on the step "Creating JVM"

Vadim
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 26, 2020

Hi!

For education purposes trying to install Jira Software on my Windows 10 Home laptop.

Any advises to handle the issue would be appreciated.

 

Jira package: atlassian-jira-software-8.7.1-x64.exe

>java - version

java version "1.8.0_241"
Java(TM) SE Runtime Environment (build 1.8.0_241-b07)
Java HotSpot(TM) Client VM (build 25.241-b07, mixed mode)

 

Viewing the log in Temp (last lines):

[4:786] vmoption 10: -Djava.class.path=C:\Users\E786~1\AppData\Local\Temp\e4jE0F6.tmp_dir1585249986\i4jruntime.jar;C:\Users\E786~1\AppData\Local\Temp\e4jE0F6.tmp_dir1585249986\user.jar;C:\Users\E786~1\AppData\Local\Temp\e4jE0F6.tmp_dir1585249986\user\commons-codec.jar;C:\Users\E786~1\AppData\Local\Temp\e4jE0F6.tmp_dir1585249986\user\commons-httpclient.jar;C:\Users\E786~1\AppData\Local\Temp\e4jE0F6.tmp_dir1585249986\user\commons-io.jar;C:\Users\E786~1\AppData\Local\Temp\e4jE0F6.tmp_dir1585249986\user\dom4j.jar;C:\Users\E786~1\AppData\Local\Temp\e4jE0F6.tmp_dir1585249986\user\inception.jar;C:\Users\E786~1\AppData\Local\Temp\e4jE0F6.tmp_dir1585249986\user\modzdetector.jar;C:\Users\E786~1\AppData\Local\Temp\e4jE0F6.tmp_dir1585249986\user\slf4j-api.jar;C:\Users\E786~1\AppData\Local\Temp\e4jE0F6.tmp_dir1585249986\user\slf4j-jdk14.jar
[4:786] Creating JVM

1 answer

0 votes
Gonchik Tsymzhitov
Community Champion
February 18, 2021

Maybe cause is temp directory related

Suggest an answer

Log in or Sign up to answer