Integrate Jira Cloud with GitHub Enterprise Server ?

[Dong, Qi (Q.)]

Since our team is using Jira cloud and GitHub Enterprise server. However we don't know how to set up this function. It seems like only Jira software and GitHub Enterprise server can used for integration. 

[Trudy Claspill]

Hello @Dong, Qi (Q.) 

Welcome to the Atlassian community.

This document describes how to integrate Github Enterprise with Jira Cloud Software.

https://support.atlassian.com/jira-cloud-administration/docs/connect-a-github-enterprise-server-account-to-jira-software/

[Diana_Architect_ZigiWave]

I see some pretty handy solutions here. I'd like to add another tool to the list. it's a 3rd party one - ZigiOps, you can check it at the Atlassian Marketplace. It connects the two systems and syncs them. 100% no-code and secure (does not store any of the system's data), plus you can tailor its actions in a way that fits your integration requirements. Feel free to give it a try via the ZigiOps trial version or schedule a meeting with the team. 

Regards,

Diana

[OpsHub]

Hi,

You are right as the documentation links shared above are steps for integrating Jira Server with GitHub Enterprise Server or integrating Jira Cloud with GitHub Enterprise Cloud. Although I haven't found any documentation regarding the integration of Jira Cloud and GitHub Enterprise Server in the links shared above.

Also, can you elaborate on what data you are looking to integrate? Is it only Commits, and Pull Requests or are you also looking to integrate GitHub Issues, and Epics into Jira Issues?

You can also explore third-party tools like OpsHub, an Atlassian partner, and a certified integration tool, that can help you integrate GitHub Issues, Epics, and development history, like Commit Information, Pull Requests, etc., to a Jira project. You can refer to our exclusive guide on Jira-GitHub integration and a demo video to know how OpsHub Integration Manager (OIM) facilitates bidirectional integration between Jira and GitHub systems.

For any further queries, please reach out to OpsHub's Integration Experts for an initial discussion of your use case.

[Dong, Qi (Q.)]

Hi, guys! Thank you for both of you. @Daria Kulikova_GitProtect_io @Trudy Claspill  

The suggestions from you are only applicaple for Jira DataCenter with GitHub Enterprise, however I accutally want to intergrate jira cloud for github enterprise, our company IT has help me solve this. As far as I know, the Jira admin must perform a shadow session as an admin of the Github org being integrated, I don't know more details about that, Thanks!

[Trudy Claspill]

Hello @Dong, Qi (Q.) ,

I believe you are incorrect. The document link I provided is for Jira Software Cloud. You may notice the URL itself says jira-cloud-administration.

What makes you think the document is not applicable to Jira Software Cloud?

[Dong, Qi (Q.)]

@Trudy Claspill  Maybe I am incorrect. Cause I can't set some configurations per the link although I have project admin, or IT can set some configurations which I couldn't. Anyway, Thank you very much!

[Trudy Claspill]

There are multiple levels of administration access. To implement an integration between the Jira product/system/environment and another product/system/environment requires full Jira Administrator access. If you are only a project administrator then you don't have enough access to set up the integration.

[Daria Kulikova_GitProtect_io]

Hello @Dong, Qi (Q.)  ,

You may also find this article on Jira-GitHub integration useful: https://gitprotect.io/blog/jira-github-integration/