Invalid filter ID in user preferences

[Frank Weismantel]

We are getting sometimes after updating an issue, a spinning wheel on the screen which is running endless.
I took a look in the logs and found the following exception:

2016-08-29 07:55:54,647 http-nio-8080-exec-17 WARN weismantelf 475x131183x1 kkmnsl 10.10.3.30 /secure/AjaxIssueAction!default.jspa [c.a.j.i.search.util.SearchPropertiesManager] Invalid filter ID in user preferences:

2016-08-29 07:56:32,381 http-nio-8080-exec-9 ERROR alvesg 476x131239x1 1i66ihj 10.10.3.45 /login.jsp [c.a.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event [com.atlassian.jira.event.user.LoginEvent@1d3fad5f] from the invoker [SingleParameterMethodListenerInvoker{method=public void it.openmindonline.jira.avatarserver.AvatarChangeListener.onUserProfileUpdatedEvent(com.atlassian.jira.event.user.UserEvent), listener=it.openmindonline.jira.avatarserver.AvatarChangeListener@1ee0af83}]

java.lang.RuntimeException: There is no ID mapped for the user key 'alvesg'

The user alvesg exists in the user accounts. Can anybody tell me who I can solve this problem ?

[Georges Moubarak]

Dear @Frank Weismantel,

Please check the below answer:

https://confluence.atlassian.com/jirakb/there-is-no-id-mapped-for-the-user-key-770606447.html