Invalid username/password

[Tamyris Ayumy Nascimento Onoda]

I am trying to approve issues on a Jira Product. I am using my company account, and the password that I ever used to approve before was my Company Email password. 
I am logged on VPN, but even tho, I cannot approve any issue.

[Deepak Jain]

Hi @Tamyris Ayumy Nascimento Onoda ,

Welcome to the Atlassian community.

Just to understand more, could you please confirm if you are not able to login or not able to approve issues.

If you are not able to login, I suggest you to check with Jira admin on your Jira application. Or you can try for forget password option to reset your account.

Regards,

Deepak