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Invite button is disabled though I'm admin user

cynthia
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April 23, 2025

jirainvite_issue.JPG

1 answer

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Ollie Guan
Community Champion
April 23, 2025

Hi @cynthia ,

If your instance already has 10 users, the invite function will be disabled in Jira Free Plan.

Check your current user list and remove users who no longer need access to free up space for inviting new users.

cynthia
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 23, 2025

Thanks Ollie for your reminder. I have already remove the unused user and below 10 users now. Still can't invite, how long it will take effective? 

Ollie Guan
Community Champion
April 23, 2025

It should take effect immediately. You can also try upgrading to the premium trial Plan. You can cancel the trial at any time without paying.

https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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