Invite people from other companies?

[Romuald Tisserand]

Hi,

I must say I'm totally lost since the recent users management changes in OnDemand.

Here is my need: I would like to invite people externals to our company to participate to our Jira, but without consuming our OnDemande licenses. Is this possible? How?

Thanks.

[Boris Georgiev [Appfire] · Accepted solution]

So I think this is not possible.

If you still haven't seen that this page might be useful https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand

[Romuald Tisserand]

That means we can't open our Jira bug tracker to external people without having to pay for them? really? That's crazy!

[Boris Georgiev [Appfire]]

Seems so , but don't trust me 100%, maybe you can also drop a mail to atlassian support and ask or if someone from Atlassian can confirm it will mean it's crazy :)

[Romuald Tisserand]

Ha ha ha, let's try it! Let you know.

[Piotr Niemczyk]

Did you contact the support? Any feedback? I think more people are searching such possibility.

[Romuald Tisserand]

No, we just found a way for our partners to pay the Jira fees.

[Romuald Tisserand]

Hi Boris,

Thanks for your quick answer. Typically, we work with other partner companies on some products. We want their developers being able to act on issues as our internal developers, but without consuming our licenses. They have to use (and pay) their own OnDemand accounts.

More clear?

[Boris Georgiev [Appfire]]

What do you mean by participate ? View issues and log issues, or just log issues. If you want them to log issues you may configure this by using mail https://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email

I suspect you do not want to give anonymous access to your jira right ?