Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Invivible ticket

Armi October 27, 2022

I assigned to my colleague, but he told me he's not able to see the ticket

1 answer

1 accepted

1 vote
Answer accepted
Julia Jansson
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 27, 2022

This sounds like it has something to do with permissions. You and your colleague may be having different permissions regarding which tickets you're allowed to see and not. Ask your administrator to use the permission helper to see why you and your colleague doesn't see the same things. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events