Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Invivible ticket

Armi
Armi October 27, 2022

I assigned to my colleague, but he told me he's not able to see the ticket

Answer
Watch
Like Be the first to like this
384 views

1 answer

1 accepted

1 vote
Answer accepted
Julia Jansson
Julia Jansson
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
October 27, 2022

This sounds like it has something to do with permissions. You and your colleague may be having different permissions regarding which tickets you're allowed to see and not. Ask your administrator to use the permission helper to see why you and your colleague doesn't see the same things. 

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Notice at Collection Terms Security