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Is Jira down? Cant access any features

Josh Smith
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 21, 2025
Is Jira currently down? I dont have access to any of the tabs in the image below, which I need to access to turn Projects on so i can see issues in different views.

Also, Goals page is blank, Teams page is blank. Tried in multiple browsers. Whole app seems broken;

Jira 2.png

 

 

Teams.png

 

 

 

 

Goals.png


3 answers

2 votes
Dan Breyen
Community Champion
June 21, 2025

Hi @Josh Smith welcome to the community.  I'm able to get into my instance and am not experiencing the issues you are having.  I've checked Atlassian's Status Page and I don't see any on going issues. Do other users at your site experience the same issue?  Just checking if you possibly tried another computer or tried rebooting.

If you're still having issues, I don't know if you're the System Administrator, but you could contact Atlassian Support and they could weigh in on this issue. 

If you're not the admin or they're not available, reply back here and we can go from there.

I hope it was just a fluke and you're back in and going again.

 

0 votes
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 23, 2025

Hello Josh,

Welcome to the community :) 

Are you still facing the issue, Your site and product are functional and we don't see issues there,

But if you need any help to create a ticket, let us know 

Thank You,

Prachi

0 votes
Evgenii
Community Champion
June 21, 2025

Hi, @Josh Smith 

Welcome to Atlassian Community!

According to Jira Monitoring - it's fully operational now
https://jira-software.status.atlassian.com/

I checked same functionality - it's working. Have you tried browser in Incognito mode?
Also, do you have paid or free site? This feature is unavailable for Free sites.
Screenshot_40.png
Can you clarify, what do you mean by activating Project? It's made in Jira, not in Jira Administration panel.

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