Is it possible to automatically assign an issue to the reporters manager?

[Dave Rocks]

We want to build an approval workflow in Jira that automatically sets the assignee of the issue to be the manager of the reporter.  I can see in User profiles that Jira knows who the users line manger is but how can I access this a smart value to set the assignee? 

[Rodrigo]

Good day Mr. Rocks,

Rodrigo here from the Communardo team,

Are you referring to an Jira's default settings? Or perhaps to the third-party app "User Profiles for Jira" (UPJ)?

In case you refer to the second option, then we can gladly share that our app offers your team the possibility to access these values and, with some creativity, design your unique workflows. Below is an example of using this via automation:

• Auto-assigning Approvers according to the manager of reporter

The possibilities and configuration of the app can be found here:

• Custom field configuration

We hope this is helpful! And remain available for any questions on our app-support portal.

With friendly regards
Rodrigo & the Communardo team