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Is it possible to combine batching email and separate email function?

Ramona Kühlwein February 12, 2020

Is it possible to use for "Issue created" the separate email from Jira to add the field "Priority" in the subject and for all other updates the batching email function?

3 answers

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Boris Berenberg - Atlas Authority
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February 15, 2020

If you want broader email customization functionality, check out Notification Assistant for Jira (web/marketplace)that allows for you to design the contents of the email any way you like.

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Ramona Kühlwein February 15, 2020

Ok, my solution is to use a custom notification scheme for my project with no notifications if the issue is created. Then I use script runner in the post-function to send a custom mail. But can I use the Jira email template for that? Or do I have to post a new question?

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Adria Alonso
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February 13, 2020

Hi Ramona,

Dependign if you are using separated or batched notifiations

https://confluence.atlassian.com/adminjiraserver/customizing-email-content-938847640.html

I hope it helps

Ramona Kühlwein February 15, 2020

Hi Adra,

thanks for the answer. My fault, I updated my question. I wanted to know if I can use both, separate email for "Issue created" and batch email for all other notifications. But I just need it for one Project.

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