Is it possible to go beyond the maximum attachment size (per file) is 2147483647 bytes (2 GB)?

[LaTonya Pearson]

Is it possible to go beyond the maximum attachment size (per file) is 2147483647 bytes (2 GB)? Our Developer uses JIRA to transfer build files.  They have a file that is a little over 2 GB.  Or does Atlassian have another tool/application we can use to transfer files larger than 2GB.

[Thiago Masutti]

Hi @LaTonya Pearson 
I hope you are well.

The Jira administrator can change the maximum attachment size from the admin UI as described on Configuring file attachments .
However, from the UI, you could only set it to a maximum of 2GB.

There's an option to change that within the jira-config.properties file .

The following configuration sets it to 3GB.

webwork.multipart.maxSize = 3221225472

I hope that helps.

Kind regards,
Thiago Masutti

[rochonj]

Hello @Thiago Masutti  - I am working with Latonya on this.

We have created the jira-config.properties file. and placed it in the Jira Home Dir
Location of Jira Local Home C:\Program Files\Atlassian\Application Data\JIRA

Have restarted the service and the server with no difference, it still just shows

We are running Jira Server 8.8.1

Any suggestions

[Trudy Claspill]

This is a global setting for your Jira instance. It can be changed by Jira Administrators using the guidance in this document:

https://support.atlassian.com/jira-cloud-administration/docs/configure-file-attachments/