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Is it possible to import transition history through CSV?

Solveen Gurung
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June 1, 2023

We are extracting transition data from the Redmine database in CSV. It is necessary to keep track of ticket history as a necessity for our internal implementation. We communicated with the Jira Support team, they suggested that this feature was currently not available to import through CSV.

Is there any other way that we might be able to transfer those transition histories to JIRA? We are open to any suggestions.

 

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Manoj Gangwar
Community Champion
June 1, 2023

Hi @Solveen Gurung ,

The only file format that allows you to import Issue History is JSON as far as I know.

Please refer- https://community.atlassian.com/t5/Jira-Service-Management/How-to-import-history-of-an-issue-via-CSV/qaq-p/2184142

Solveen Gurung
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June 4, 2023

Hi @Manoj Gangwar

Thanks, I will look into it.

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