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Is it possible to notify CC users list in jira while updateing jira tickets?

Urmimala Biswal October 20, 2016

Hi Team,

Is it possible to notify cc users list in jira, while updating issues to requester in a JIRA ticket?

SMTP mail server is configured at our JIRA V6.1.4.

Regards,

Urmimala (Nagra)

2 answers

0 votes
saravanan subramanian
Contributor
October 20, 2016

yes - create a custom field with user picker and include that field in the notification scheme.

 

 

Urmimala Biswal October 21, 2016

Hi Saravanan,

 

Thank you so much.

I tried to create the custom field with user picker, but this is only for a single user, not for multi users.

How I will do it for multi users, there is no option for multi users.

Regards,

Urmimala

Urmimala Biswal October 26, 2016

Hi Saravan,

 

Any update on this?

 

Regards,

Urmimala

0 votes
Mayur Supare October 20, 2016

Dear Urmimala,

yes we can notify the cc users in JIRA

project administration>notification scheme>action>edit notification

all the event list will be shown then go to the event that you want to notify and add the user picker custom field(as you created eg. cc).

notification.png

Thanks and Regards,

Mayur

 

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