Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Is it possible to send a notification to a specific person (multiple people) when the status is chan

sqex_asadashu
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 15, 2023

Is it possible to send a notification to a specific person (multiple people) when the status is changed?

2 answers

1 vote
Sayed Bares [ServiceRocket]
Community Champion
June 15, 2023

@sqex_asadashu  Welcome to the community!

First you will need to create a custom event . 

Then you will have to configure your Notification scheme in such a way that will be triggered by your custom event and will send notification to the group of people which you are targeting.

Lastly, Modify your workflow and select the transition which you want to send notifications to your stakeholders and change its generic event to your custom event which is created in the first step. You can also use Send email Action by configuring Automations and this way you can send email notifications to your stakeholders.

Hope it helps!

0 votes
Casper
Contributor
June 16, 2023

Hi @sqex_asadashu 

Yes, you can solve it with Jira Automation.

Her solution is how you can fix that:

Screenshot 2023-06-16 at 10.59.44.png

 

- If the task moves to status Done ( You can choose a few or any other you have )
- And if the task issue type is Story ( again you can choose any other and add more conditions )

- Then Jira create a comment and tags a person whos assigned to Story ( You can tag multiple persons by their ID or other ways to do It )


Hope you will find this useful!

All the best,
Ostap

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events