I think it is common that tickets accumulated in the product backlog are sorted according to priority.
However, when a new task is created, a new ticket may be created at the halfway point instead of at the bottom or top.
In order to prevent non-PM users from unintentionally modifying the priority order, we would like to set permissions to prevent them from modifying the order of tickets. I would also like to make sure that tickets are always created at the top or bottom of the list.
Is it possible to set the above permissions?
Thank you in advance for your confirmation.
Hi @yusuke
To sort tickets that are created in the backlog according to their priority, you can use the following JQL:
sort from high to low: project = [project's name] ORDER BY priority DESC, RANK ASC
sort from low to high: project = [project's name] ORDER BY priority ASC, RANK ASC
And about the permission to prevent users unintentionally modify the issues, you can set "Schedule issues" and enable Rank in board setting
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