I would like to be able to add a reminder to a ticket so that I can chase for any updates if 3 days have passed with no response.
If the notification is for you specifically or a set of static users then consider a simple filter subscription. The following JQL will provide a list of issues that have yet to be resolved and no updates within the last three days for project abc. You could run this filter subscription daily.
Project = abc and status != Done and updatedDate <= startofday(-3d)
This plugin will will help you https://marketplace.atlassian.com/apps/1217030/reminder-for-jira-follow-up-issues?hosting=server&tab=overview
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