Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Is it possible to show Labels assigned on the "Linked Issues" within the ticket

Marc Rousseau November 22, 2022

When looking at a ticket detail screen, one sees the title of the issue, a few grey boxes (Attach, create subtask etc), then there is a description field, and below that are rectangles showing linked issues with ticket number, title, assignee etc.

 

Is it possible for this view of linked tickets to show the labels associated in the rectangular bar?

2 answers

1 accepted

1 vote
Answer accepted
Trudy Claspill
Community Champion
November 22, 2022

Hello @Marc Rousseau 

No, there is no native feature that lets you modify what is displayed for Linked Issues in that view. There is a change request for it here:

https://jira.atlassian.com/browse/JRACLOUD-36490

According to this post, a vendor indicates that their app may be able to help.

https://community.atlassian.com/t5/Jira-questions/How-to-change-the-displayed-fields-in-linked-issues/qaq-p/1851554

Marc Rousseau November 23, 2022

Thank you @Trudy Claspill 

0 votes
Elyes Gannoun [Elements]
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 22, 2022

Hello @Marc Rousseau  , 

I'm Elyes, a Product Manager at Elements.

We are actively working on an app that would answer this use case. You'll be able to configure which fields from the linked issues you'd like to see (labels but also any other field) and even edit if wanted from the ticket detail screen!

Would you like a free demo of our app to see if that's what you'd need? You can schedule one here

The app will be soon available on the marketplace.

Looking forward to hearing from you,
Kind regards,
Elyes

Marc Rousseau November 23, 2022
Elyes Gannoun [Elements]
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 2, 2022

Hello @Marc Rousseau  ,

So, if you are fine using a marketplace app, our app is now live! We can show labels and more with our new codegeist winning application.

Elements Overview - custom display for related issues

Get direct access to related issues (linked or matching a JQL), and more:

  • Display related issues on the customer portal
  • Display relevant data from related issues
  • Edit custom field values directly from an overview
  • Transition related issues without changing context
  • Choose which location suits you best (Issue panel or in the Glance view)

Try it out! And if needed, you can read our documentation, reach out to our support team or share your feedback with me.

Marc Rousseau December 4, 2022

Thank you @Elyes Gannoun [Elements]! I've shared this with my stakeholders, we'll take a look.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events