Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Is possible deactivate jira users massively?

Ricardo Serrudo September 24, 2021

We have several users whom no have activity in Jira and we would want to check periodically and deactivate those without activiti, for example: all users without activity during 30 days.

3 answers

0 votes
Mehmet A _Bloompeak_
Atlassian Partner
September 28, 2021

Hi @Ricardo Serrudo ,

As an alternative you can try Manage Users for Jira Cloud app developed by our team. It lists all users then you can search and sort them by name, last activity date. You can activate/deactivate users individually or in bulk. Hope it helps.

manage-users-for-jira.png

0 votes
Sedera Randria
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 24, 2021

Hi @Ricardo Serrudo 

Can I point you two alternatives? 

  • With an external user directory (LDAP, etc.) you can use it to trigger user management
  • You can consider using REST API (or Scriptrunner) to automatically disable users that have been inactive for a certain period.

 

:-)

Ed Letifov _TechTime - New Zealand_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 24, 2021

Do note that this is Cloud, and both of these alternatives will require buying Atlassian Access, verifying domain, claiming user accounts so they become managed and then either integrating with an IdP that supports User Provisioning via SCIM or using Access REST API. 

And none of this will help with external users you do not manage.

0 votes
Trudy Claspill
Community Champion
September 24, 2021

There is not a built-in feature for this, but there are 3rd party apps you could add to your instance to get that feature. When I did a search, the first one I found was this:

User Management by Toros 

Disclaimer: I have never used that app before. There may be others that provide the same functionality. It is simply the first one that came up when I searched.

Ed Letifov _TechTime - New Zealand_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 24, 2021

In Cloud this app will require buying Atlassian Access, verifying domain, claiming user accounts so they become managed and then it will be able to work on your users. I suppose if this is a one-off operation you can do all this during Access trial period.

Alternatively as mentioned above, once you have Access integrating with an IdP that supports User Provisioning via SCIM or using Access REST API will enable one to deactivate users in bulk.

None of this will help with external users you do not manage.

Like Hana Kučerová likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events