Is possible to divide tickets into two group ?

[Deleted user]

Hi All,

I would like to separate two specific kind of tickets :

1) complete - issue is fixed

2) complete - issue is out of date.

I dont want to use labels etc. because I need to see them on reports.

[Joe Pitt]

The simplest way is to have two resolution values. 

[Jakub Hanak]

Hello @[deleted], 

If I understand correctly it is about closed tickets. Maybe try to use "Resolution" field to separete these two types.

And you can also run a report for this field. 

Best regards,

Jakub