Is there a built-in JIRA custom field that allows appending?

[Karen Clark]

I have a Salesforce to JIRA connector that writes values to specific JIRA fields that I have mapped.

I would like the connector to append a value to the JIRA custom field, rather than overwrite it.

Is there a built-in field type in JIRA that I can select which would accept the (text) input from this connector to allow each entry to be appended rather than overwriting the previous?

Thank you!

Karen

[Timothy · Accepted solution]

I came across this add on that does text manipulation:

https://marketplace.atlassian.com/plugins/com.keplerrominfo.jira.plugins.keplercf

[Karen Clark]

Thanks Timothy. I not quite connecting the dots though regarding how that field would allow appending from an API call via a connected app...

[Daniel Fowler]

Bump. Somebody out there must have run into a similar issue.

[Daniel Fowler]

Poke. I am running into a similar issue. For a Helpdesk application, need to be able to capture and append replies received via email (using JEMH) to a field that is not necessarily viewable by the issue reporter (depending on role) BUT want original basic commment functionality intact to allow interaction with the reporter.

[Daniel Fowler]

Poke. I am running into a similar issue. For a Helpdesk application, need to be able to capture and append replies received via email (using JEMH) to a field that is not necessarily viewable by the issue reporter (depending on role) BUT want original basic commment functionality intact to allow interaction with the reporter.