Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Is there a way to automatically prevent CHG ticket schedule clash?

Anna Moran
Anna Moran August 16, 2021

When creating a Change (CHG) ticket and a user sets the date and time of the change, I want the system to to do a lookup and if there is already a CHG ticket happening at that time, then there is a warning message preventing standard users from being able to set a change for that time.

Only Users of a certain permission group would be permitted to set multiple CHG tickets for the same time

Any ideas on how I could do this?

Answer
Watch
Like Be the first to like this
588 views

1 answer

0 votes
Anna Moran
Anna Moran September 14, 2021

any ideas on this?

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.