Is there a way to be notified when a task is due in JIRA?

[Ellen Henskath]

I have a due date field and was wondering if there is an alert for when a task is coming due.

[nina_schmidt]

Another solution without mails would be creating a Dashboard and providing that to your users a "start screen". 

You could there include all the filters you want in a lot of different gadgets. 

[Gökçe Gürsel {Appfire}]

Hi @Ellen Henskath ,

Welcome to the community!

You can use Time to SLA for this.

Just set up an SLA with the due date as the negotiation date in the SLA Goal section. Select your SLA start and end conditions according to your use case (Created date and Resolved date respectively maybe?). Then set up the notifications however you wish! 

You can specify the time before (e.g.1 day before the due date), recurrence, and how many times this notifier will be repeated. You can also make this notifier a global notifier so that you don't have to set a notifier for every SLA.

You can opt for an email notification or a slack notification or both!

Let me know if you have further questions.

Cheers,

Gökçe

Please note that I'm one of the team members in Snapbytes.

[Nic Brough -Adaptavist-]

Search for something like "due date < +3d", save it as a filter and subscribe to it.  It will email you a list of matching issues at a frequency you choose.

The < means "before" and +3d means "three days in the future", so that filter will give you "all issues with a due date before Sunday"  (because it's Wednesday as I'm posting this).  It does mean all though - it'll be listing things with a due date in the past, and stuff that might have been done too.  So I expect you'll want to add clauses like "and resolution is empty" to drop the closed issues off.

[elizabeth_jones]

You can send an email notification anytime a jira task is due.

The explanation with detailed steps appears here: https://community.atlassian.com/t5/Jira-questions/Notification-when-a-Due-Date-is-near-or-past/qaq-p/339606

Additionally, you can use Slack similarly: 

https://community.atlassian.com/t5/Jira-Software-questions/How-do-I-get-custom-Jira-subscription-notifications-in-slack/qaq-p/1261431

Hope this helps!

[Rob Horan]

Is there a cleaner way to do it?  Subscriptions can get really annoying really quick.  After getting 20 emails with the same issues in it every time I can see people just shutting off the subscription or sending it to spam.