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Is there a way to check if the due date is today or less when assigning an issue?

Javanshir Mustafayev _ HIT
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June 30, 2022

I have an overdue status set up based on the due date. But it happens that users are assigned either tasks that are already overdue or due today. 

I would like to find a way to control and inform the users that the due date is in the past or today when they are assigning an issue to another user or transitioning it.

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Javanshir Mustafayev _ HIT
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July 11, 2022

The solutions from JMWE seem to have options that I could use.

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David Fischer
Community Champion
June 30, 2022

Hi @Javanshir Mustafayev _ HIT 

When transitioning issues, you could use a build-your-own validator to check the due date. 

However, when the assignee is changed, you won't be able to prevent it but you could display a message to the user using a Display message to user post function inside an event-based action listening to the assignee field being changed. 

Javanshir Mustafayev _ HIT
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July 1, 2022

Hi @David Fischer could you please provide the steps to both of the solutions you mentioned? 

Thanks in advance!

David Fischer
Community Champion
July 1, 2022

I see that you have opened a support request with Appfire for that requirement. Let's give them a chance to respond to your question, we'll post the answer here once it works.

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Javanshir Mustafayev _ HIT
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June 30, 2022

Added JMWE tag as we are using it, maybe it has a solution that I could use?

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