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Is there a way to edit Jira SAML error message?

Liam Averion June 12, 2020

Is there any way we can edit the error message below?

Screen Shot 2020-06-12 at 8.55.11 AM.png

I'd like to add a link to our JSD support portal telling people to submit a request there. Having it say "contact your administrator" is a bit vague. 

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Radek Dostál
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June 12, 2020

What plugin are you using? SAML/SSO is not part of Jira server natively so my thinking here is you either would have an option to modify it in the plugin's settings, or I'd recommend asking the plugin vendor to provide hints what to do.

Radek Dostál
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June 16, 2020

Hi,

 

Then I would try opening a support ticket with Atlassian if they can guide which files to modify -- at least it doesn't seem or I haven't found any reference to it in the documentation.

The logo and the message are probably part of some template somewhere (just a matter of whether it will be easily modifiable). A lot of these files are usually lying on the file system. In the worst case you would be needing to decompile the .jar file and modify the references there, but hopefully that won't be necessary..

At least that's sort of my thinking here.

Maybe somebody else on the forums here might be familiar with it more, or have already done this, but I for one don't have any hands-on with this one so must bid you luck going further - for sure would check with Atlassian though, that might save you a lot of time.

 

//R

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