Is there a way to get atlassian phone support in case of emergency problems

[Sriveni Kokkonda]

Is there a way to get atlassian phone support in case of emergency problems.

[Nic Brough -Adaptavist- · Accepted solution]

If you have an Enterprise licence, yes.

Have a look at https://www.atlassian.com/licensing/enterprise-faq

[Sriveni Kokkonda]

Thanks for the Info Nic. Is there a possiblity to get one month of premier support from Atlassian for JIRA?

[Geert Graat]

Hi,

Atlassian recently introduced Premier support, which includes phone support. Regular support does not include this, although I must say that in my experience the "normal" support (via http://support.atlassian.com) is also very quick.

Regards,

Geert