Is there a way to get the Start and Finish Date from the WBS Gantt?

[Sebastian Hallmann]

Hi is there a way to get my Hands on the Start and Finish Date that is displayed for each Issue in the WBS Gantt?

I tried it with the Jira API, but i can't find the fields in any response, neither could i find them via JQL.

[Gabriel Quadros · Accepted solution]

Hello, @Sebastian Hallmann 

Thank you for bringing this behavior to our attention and creating this Community Question.

Currently, it is not possible to search or get the Start and Finish Dates created by WBS Gantt-Chart.

We have reported this behavior and suggested a solution to our development team to implement it at a code-level:

WGCCPT-48

• We linked this Community Question to the suggestion reported for the development team's reference and priority alignment.
• At the moment, we can't set an ETA for the implementation to be released, since it will depend on the team's backlog and analysis of the suggestion's complexity. That's why we suggest you add yourself as a watcher on that page to automatically vote for this feature and receive all future updates from our development team.

If Public Tracker site pages do not render as expected, please try incognito mode or switch the browser to display. Also, it will be required a separate sign up for watching in Public Tracker. Click the 'Login' option placed in the right navigation column and go to the 'Sign Up' link. Next, click 'See the old view' to display the watch option.

We understand that not having a workaround for this behavior is not optimal, but let's give our developers some time to investigate and implement this suggestion.

If you need assistance with our plugins or have any other questions, please contact us anytime at Ricksoft-Support.atlassian.net. I will be happy to help.

We wish you a great day!

Kind Regards,
Gabriel Quadros
Ricksoft Support Team

[David Fullmer]

Did this go anywhere?

[Alessandro Portela Cristiano]

Hello @David Fullmer ,

Alessandro from Ricksoft Support Team here.

Nowadays, WBS Gantt-chart for Jira Cloud is capable of using Jira fields as source information to build your charts. This means you can get the Start and End date information from JQL Queries and export it to CSV, for example.

You can find out more about this feature in our documentation:
https://docs.ricksoft-inc.com/wbs-gantt-chart-for-jira-cloud/how-to-convert-app-s-own-data-to-jira-issue-link-f

In any case, if there is anything else you would like to ask, let us know. We will be happy to help you out!

Kind Regards,
Alessandro C. | Support Engineer
Ricksoft Support Team