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Is there a way to include attachments in the JIRA form that pops up from the Slack plugin?

Diego Schmunis August 17, 2022

We have the Jira plugin installed in Slack

I can type /jira create and a Jira form pops up in Slack with all the fields and values from our Jira setup.

But the one critical field/input that is missing is the ability to add attachments to the ticket like you can when you create one directly from Jira.

 

Is there a way to do this directly from Slack? Some setting that we are forgetting?

 

Thanks,

D

2 answers

0 votes
Hazem Mahmoud
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May 8, 2025

We could really use this feature, although we need it for JSM, but the same underlying issue is that we are unable to upload attachments in Slack (/helpdesk, /assist, etc). I've tried setting up a Jira Field and including that field in Request Type, and also tried creating a Form with an attachment field and then attaching that Form to the Request Type, and both methods don't work. The attachment field just doesn't show up.

0 votes
Jesus Octavio Gutierrez Villegas December 30, 2024

anyone knows? haha, or you have any update on this? wondering the same 

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