Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Is there a way to prevent Jira Cloud for Sheets from updating until I tell it to?

Matthew DePasquale
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 5, 2023

I have Jira Cloud for sheets working exactly the way I need it to using the =Jira() function except for one annoying issue. I can't make it stop updating data automatically. I've tried setting it to update manually and I've tried scheduling the update to happen once per month but whatever I do it still seems to update whenever it feels like it. I've even tried disabling the function after the import is done but then when it tries to refresh on its own my data is replaced with an error telling me that I have to enable the function. This is extremely frustrating because the data changes at random intervals and I can't make it stop. I want to import data once and then have it remain static until I'm ready to refresh it. Having the import refresh before I'm done analyzing the data is not only maddening it also makes what I'm trying to accomplish impossible. Any thoughts?

1 answer

0 votes
Chris Buzon
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 13, 2023

I'm not sure why it's automatically updating, but you might instead try to use the extensions -> Google sheets link instead of the =jira() function.  I have a number of sheets set up using the plugin and they don't update unless I re-fetch the issues using the same interface.

I don't use the function directly in a cell, but I also don't really know if it's supposed to work that way.  I suspect the function runs whenever you open the doc because the functions are 'live' (meaning they run whenever the sheet refreshes, instead of using the scheduling feature in the other interface).

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events