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Is there any way to send notifications about linked issue updates to a customer?

Mate Major December 18, 2018

Hi everyone,

I have two tickets linked together and i would like to send notifications about the second ticket that was linked to the first one. However i can only set the custom notifications in a way that when i change status of the 2nd ticket it still sends a notification with the status in the first one. Could anyone help me with this?

 

Thanks

 

1 answer

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Shawn Masters
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December 18, 2018

JWME Addon allows us to do this using Post Functions in the workflow 

https://marketplace.atlassian.com/apps/292/jira-misc-workflow-extensions?hosting=cloud&tab=overview

 

Additionally, Automations for Jira could accomplish this for you as well:

https://marketplace.atlassian.com/apps/1215460/automation-for-jira?hosting=cloud&tab=overview

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