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Issue - Attachments two sections after update to Jira 8.3.1

Greg Drazek August 5, 2019

After update jira (7->8.3.1) I have two sections Attachments in issueJira_Attachments.png

2 answers

1 vote
Scott McDonald
Contributor
August 12, 2019

Hello - 

I found the same behavior to be true when having Zephyr installed (didn't matter the browser). Once I disabled the plugin, the dual attachments went away. 

The vendor is aware and has been able to duplicate the issue.  They are working on a fix but don't have a timeline to when it will be resolved...

Adam Wride
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August 14, 2019

@Scott McDonald - thanks for sharing - hopefully they'll fix soon.

 

I verified that disabling Zephyr fixes the issue.

0 votes
Petr Vaníček
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August 5, 2019

Hi,

is this behaviour only for your user or also for someone else? We have 8.3.1 on our test env and without that problem. Are you using any attachements plugin?

Greg Drazek August 6, 2019

Hi,

it is for all users.

We do not use any attachements plugin

Christian Elsner
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August 6, 2019

We have the same problem as well. It seems that this behaviour only appears within the chrome browser.

Petr Vaníček
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August 6, 2019

I also using Chrome browser without that problem. From which version of Jira 7 did you made upgrade? Maybe that's point of problem.

Also try to clear plugin cache like in that case - don't forgot on backup before that, just in case.

Christian Elsner
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August 7, 2019

Hello,

we made an upgrade from 8.3.0 > 8.3.1. Within the version 8.3.0 we did not have this kind of behaviour. And in our case this problem appears only by using the chrome browser.

Regards,

Christian

Signe Overå
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August 12, 2019

We have the same problem. For all users in all issues. Seems to only be in Chrome - or at least it works fine in IE. 

 

Regards, 

Signe

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