Issue Creation, How to fill 'Acceptance Criteria' field according to the 'Component' user input?

[Roxana Dan]

Hello,

Our project needs to implement a somewhat dynamic behavior for the users opening tickets.

According to the 'Component' field value set by the user (ticket type), we would like to have 'Acceptance Criteria' dynamically filled with specific information, representing further notice to users on what information the support team expects as input inside the issue.

How is this achievable?

Is there an even more dynamic behaviour where, just like the setting of the Issue Time on Issue Creation, the field set is reconfigured in the create screen?

An assisting solution is to add 'hints' besides each one of the fields (like the system default ones) providing users suggestion on ho to fill certain fields (mandatory, what kind of value, etc.).

Thanks for your assistance in finding a flexibile and evolutive solution (independant of versions),

Roxana DAN

[Bharadwaj Jannu · Accepted solution]

1) You can use workflow postfunction which sets the value of Acceptance Criteria based on Component value.

->You need to go through the workflow module postfunction in https://developer.atlassian.com/display/JIRADEV/Workflow+Plugin+Modules#WorkflowPluginModules-Functions

2) For more dynamic behavior, you need to add Javascript

[Roxana Dan]

Thanks for the answer, it covers what I already know. Dynamic behavior comes still only with javascript, you are right.

Regards,

Roxana

[Pedro Cora]

You can probably use the JIRA Behaviours Plugin: https://marketplace.atlassian.com/plugins/com.onresolve.jira.plugin.Behaviours it allows you to make changes on a field based on others.

[Roxana Dan]

Thanks Pedro. I was thinking of avoiding extra plugin install, because of the future maintenance of the solution. But indeed, that's about the only dynamic solution there is.

Regards,

Roxana