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Issue Types are not showed properly in project settings

Mohamed Saad
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February 5, 2025

Since the upgrade to latest LTS version 10.3.2 i cannot see the item of the issue types in the project settings the font color seems to be set to white. when i change to the dark theme is showed properly. only in white theme it is not visible. 

Is there any fix or workaround?

Regards

Mohamed

 

3 answers

1 vote
Arslan Iqbal
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May 28, 2025

We discovered this UI bug after upgrading our Jira staging instance from 9.12.22 to 10.3.6. The fonts for the list of issue-types in project settings and the issue search advanced search dropdowns were invisible.

However, the workaround captured in bug report JRASERVER-78467 helped! It's resolved by reverting the "Drop-down menu item - background color" and "Drop-down menu item - text color" to defaults which were the inverse of colors set before. See screenshot, left side has the colors I'd set to before the workaround update

UI bug workaround.PNG

0 votes
sally.makhlouf
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February 18, 2025

It seems that there has been some mixed up with colors in Look and Feel.

It is fixed now ... just need to change the "Drop Down Menu - text color" from white to any darker color.

0 votes
Luka Mack
Contributor
February 5, 2025

Hello @Mohamed Saad try to re-upload issue type icon.

sally.makhlouf
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February 17, 2025

I am facing same issue after the upgrade to 10.3.2 . Even in search issues , advanced, the list of fields and functions appears in white color ...

How can we fix these issues?

 

Issue Types Error.pngSeach Error.png

Francisco Aguilar
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April 7, 2025

after updating to Jira LTS 10.3.3 we face the same issue, Issue Types in the Project Settings menu appear in White font color... 
and search issues , advanced, the list of fields and functions appears in white color too !

Dinesh Loyapalli
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May 19, 2025

@Francisco Aguilar , We recently upgraded to version 10.3.5 and are encountering the same issue. Were you able to find a solution?

Aaron Myers
Contributor
July 24, 2025

@Dinesh Loyapalli yes, go to cog wheel > System  then the "User Interface" section and "look and feel". Scroll down to the Colors section and you can reset/change it there. 

firefox_2025-07-24_10-31-53.png

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