Issue export - linked issues summary cut off at 40 characters

[Alexandru Baltes]

Hello,

I try to export an issue (let's call it Issue-1), that has some linked issues.One of the linked issues (let's call it Issue-2) has a longer summary, of 45 characters. If I try to export the issue (Issue-1), either as Word or Printable then the linked issue (Issue-2) will not have the full summary included, it will be cut off to 40 characters (see in screenshot).

Sample_full_details.png

Sample_export.png

I have made changes inside atlassian-jira-6.3.9-standalone/WEB-INF/classes/templates/plugins/issueviews/single-word.vm, but they are not taken. I have even deleted this file, but the export is still done - so the settings to cut off the summary of linked issues in the export must come from somewhere else.

Any ideas?

PS: I have JIRA 6.3.9.

[Alexandru Baltes · Accepted solution]

The problem has been solved. As it appears, a different file did the changes work: 

atlassian-jira-6.3.9-standalone/atlassian-jira/WEB-INF/classes/templates/plugins/issueviews/single-word.vm.