Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Issue history shows user key instead of username

Norbert Weber April 16, 2015

In our issue history appears:

.....

full name [ user key ]

It shows the user key which is the original username (username was changed recently).

Is there an option we could config?

 

Thanks

2 answers

0 votes
Norbert Weber April 16, 2015

Thanks for your reply.

I forgot to say: This happens even after an user was renamed and changes an issue.

Chris Rogers December 7, 2015

I am also seeing this issue and it's causing some weirdness when we're trying to do LDAP queries with the JJupin plugin. 

  • Basically user account was something like flintstone1
  • is changed to flintstonef
  • flintstone1 shows up in the history tab both on issues created prior to the change (which makes sense for historical purposes) and issues created after the change (which doesn't make sense)
  • LDAP query fails because that username doesn't exist (it's been changed)
0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 16, 2015

No, the system records the user's unique ID at the time they made the change.  Removing or renaming a user breaks the link in the history.  I think there's an issue logged with Atlassian to cover renames somewhere, but I don't have it bookmarked.

Patrick Jones
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 22, 2015

I'm having this issue also with renamed users. The documentation on user keys does mention that they should not be exposed, instead the username should show. https://developer.atlassian.com/jiradev/latest-updates/developer-changes-for-older-jira-versions/preparing-for-jira-6-0/renamable-users-in-jira-6-0#RenamableUsersinJIRA6.0-Whentousethekey,whentousetheusername Is there any issue in to fix this display?

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events