Issue when I'm trying configuring an Internal Directory

[shadrinmaxim]

We have Crowd as an external User Directory for our Jira and Confluence.

I've tried to update the following parameters in our Crowd:

Maximum Unchanged Password Days = 90
Maximum Invalid Password Attempts = 3
Password History Count = 3

I did it according to this Atlassian manual
https://confluence.atlassian.com/display/CROWD/Configuring+an+Internal+Directory

But users with "Current Failed Login Count" = 0
can't login in Jira or Confluence.

Crowd
Version: 2.7.0

Jira
Version: 6.0.8

Anyone experienced this issue?

Thanks in advance for any suggestions/clarifications.

[jing_hwa_cheok]

Hi Maxin,

Did you try to login to the application with the user in the Crowd Application >> Athentication Test ? Try to enable enable the "Allow al to Authenticatel" in the application directory to true and check if the user can login.

Regards,

Jing Hwa

[shadrinmaxim]

I've created Stage Crowd and associated with Stage Jira Env. Tested. Works as expected and issue doesn't reproduced

[shadrinmaxim]

Hi Jing,

Yes, I can login into Jira with Athentication Test user.
Also, "Allow al to Authenticatel" is set to True. Checked!
Currently I have 500+ users in Crowd and all of them can login in Jira, but as soon as I change the following settings settings from 0 to:

Maximum Unchanged Password Days = 90
Maximum Invalid Password Attempts = 3
Password History Count = 3

Users can not log in Jira.

This is my main cause.