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Issue with BigGantt after update

Dimitrios Danampasis
Contributor
February 21, 2019

Hi community,

We use Jira Software v7.8 and the BigGantt add-on. Since we updated the BigGantt to 3.14.0-jira7 and when we open Gantts the header of the add-on is not showing correctly. It is actually blurry (stuck on loading). 

biggant-issue.png

It seems that it's a known issue, but we need to have a fix and not a workaround by clicking Ctrl+Shift+J every time you open the page.

Q: The header is stuck at loading

A: Launch the browser console (Ctrl+Shift+J) type localStorage.clear() and press Enter, then reload the page.

Many thanks,

Dimitris

 

2 answers

1 accepted

1 vote
Answer accepted
Tomek-SoftwarePlant
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March 1, 2019

Hi @Dimitrios Danampasis 

This issue has been fixed already. Please, update BigGantt to the latest version. 

Dimitrios Danampasis
Contributor
March 1, 2019

Thanks Tomek, updating BigGantt solved the issue

0 votes
Sys Admins April 23, 2019

Same problem on last version 3.14.11-jira7

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