Issue with date field "start date" - I want to get an email notification when start date is reached

[Pia Grubitz]

Hi, 

I added the date field "start date" to my issues. I want to get a notification (alert or E-Mail), when the start date is reached. Is this possible somehow?

BR,

Pia

[Rebekka Heilmann (viadee)]

Hi @Pia Grubitz and welcome to the Community,

there are several options.

A) Use Filter Subscriptions

Assuming you want 1 Email per day: You need to create a filter that contains all issues that are due today. You then subscribe to that filter once a day and will get the Filter result emailed to you.

The JQL might look something like: project = ABC and "start date" < now() and "start date" >= -1d

This will give you any issue with a start date between now and the same time yesterday. For info on filters and subscriptions: Manage filters | Jira Cloud | Atlassian Support

Option B) Automation

You'll need a scheduled job that basically checks for due Issues with the same JQL as stated in Option A. You then send out an Email for each issue listed by the search.

A will result in one Email regardless the number of issues. B will send one Email per issue.

[Pia Grubitz]

Hi @Rebekka Heilmann _viadee_ ,

thanks for your quick answer!

Option B seems to be the one I need.

But Option A looks a bit easier, I'll try that first.

[Rebekka Heilmann (viadee)]

Both are fairly easy - let me know if you need further advice ;)