I am used to using Jira in enterprise environments where you can modify the view of the Issues screen. Now I've set up a free instance for personal use. Is this not being able to add columns to the screen a restriction of hosted Jira? Is this a restriction of the free version? I have no problem purchasing a hosted product if that will provide the capability.
In a nutshell, depending on the template used to create a project you may end up with a default board that is not configurable. But for the most part you can absolutely add columns, this is particularly true for any software project.
Depends on the type of project you're working with.
Team-managed project - Manage columns and statuses in team-manahed projects
Company-managed project - Configure columns
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