Issues and details of project are not visible after restoring the archived project

[Deepthi Sajja]

Hello team,

Issues and details of project are not visible after restoring the archived project, what can be done to get the info which belongs to the archived project? 

[Marcos Defina · Accepted solution]

Hi @Deepthi Sajja , I wish I could help you, but more information would be needed on that one.

Care to elaborate, let us know what type of fields are missing, perhaps some screenshots of an issue.

Have you followed all steps here: https://support.atlassian.com/jira-service-management-cloud/docs/archive-and-restore-a-project/ ?

Any error you might have seen in the process of unarchiving the project can be helpful to understand what you're facing.

Bests,
Marcos Defina.