Issues moved to another Project are not showing up

[Charles Wayne]

I moved some issues types from one project (Old) to another project (New).  In the new project, those issue that were moved are not appearing in the project.  If I search for them, they are not showing anywhere.  

If I go to the "Issues" search, searching for the old issue tickets by the Old project filter, they will appear as they have never been moved. 

But, when you click on the 1 of the old issue within that search, the next page would display and show a new key number for the new project. 

Hope this made sense.  

[Leo · Accepted solution]

Hi @Charles Wayne,

how about running re-index on the target project?

if you haven't tried, kindly try re-index and see how it goes

BR,

Leo 

[Charles Wayne]

That did work!! Thanks 

[Nic Brough -Adaptavist-]

Hmm.  So a couple of questions before I start guessing:

If you pick on a single issue that you have moved from Old to New, then

• How did you do this move? (Issue -> move, or bulk-edit -> include issue in list -> move all in list, or something else?)
• Moving an issue from project to project should change its key to match the new project (for example, ABC-123 changes to DEF-456), so what happens when
  • You jump directly to the new issue (https://yourjira.org/browse/DEF-456)
  • You try to jump to the old issue key (https://yourjira.org/browse/ABC-123)
• Does the issue show in the results if you search just by project, and if it does, which key does it show?