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Issues when viewing and editing tasks in Agile Board (Safari).

Yurii Smolkin
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February 3, 2021

Hi there!

Since this morning I have permanent problem with viewing tasks in Agile Board and with opening and editing them: it's extremely laggy. The time between clicking on the task and its actual opening - something about 2-3 seconds. And when the dialog with task is opened, I face the same problem with loading fields in this dialog.
Then if I click on a comment field, I have to wait again, because it became active, also, only in a few seconds.

Network connection is ok, the problem is absent on Chrome and Firefox. My config is MacOS BigSur 11.2, Safari 14.0.3 (16610.4.3.1.4).
Also, I've tried to clean the cache, turn off all the extensions, private window, OS restart - all the same.

I would be very grateful if somebody, who experienced the same bevaviour could provide any advises.

2 answers

1 vote
Jack Brickey
Community Champion
February 3, 2021

I noted the same. I have opened a Support ticket. For issues like this I would recommend opening support tickets vs. Community.

Jack Brickey
Community Champion
February 3, 2021

tech reached out and it is being investigated. Apparently an issue reported earlier - https://jira-software.status.atlassian.com/incidents/xg0yn6svzhm2 but still seeing it on my end.

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Mark Wickens
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February 3, 2021

No answer, but: Same here. Something is very wrong.

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